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Piping Up: Library feedback

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Guide to business archives

Published March 8, 2018 by Dipa Barua

Q: Hi, I am a graduate student of SFU. I came across a research report in the MSCI research archive that is only available to its client. Here is an example. And I am writing to ask whether the library has these reports or can get access to this archive. Thank you.

A:  Library subscribes to many business databases that also include industry reports. The guide below is a good starting point for doing research on business topics:

Noise disturbance at Convocation Mall

Published March 7, 2018 by Dipa Barua

Q: There has been nothing to indicate the extreme noise pollution and loudest music possible in front of Bennett Library, Burnaby Campus on Saturday, March 3. The peak of work-load for SFU members. Even library spaces were not immune from the disturbance of the private party, which has its own off-campus security guard. Trying to encourage them to cooperate failed because they refused to turn the volume down using an unreasonable excuse.

Full Quest access

Published March 7, 2018 by Dipa Barua

Q: Are we supposed to have full text access to Quest? The SFU web page says Volume 49 - present. I'm looking for an article in Volume 48, and the journal web page provides access to articles in Volume 48 and before, but only if you pay (even if signed on through the SFU link). Should I be able to get access to the article? Here is the citation: Boyer, E. L. (1996). From scholarship reconsidered to scholarship assessed. Quest, 48(2), 129-139.

Accessing RefWorks

Published March 7, 2018 by Dipa Barua

Q: I am having issues accessing my RefWorks account which I have not done so for a few years, and accessing the opening page for Mendeley and Zotero to learn procedures for migration.

A: SFU Library's RefWorks subscription has been discontinued as of December 31st, 2017, and so access to all SFU RefWorks accounts is gone at this point. This means you will not be able to log in to SFU RefWorks or recover your account directly.

Alumni access to Library databases

Published March 7, 2018 by Dipa Barua

Q: I am an alumni and still doing research. I know changes in November have changed my access to library materials. Is there any other way I can change my access level?

A: The library changed to a new computer system in May of 2017. You should now be able to log in to the library web site using your SFU computing login. More details on the services available to alumni can be found here.

Chuk Goodin
Library Loans Supervisor

Unable to link to EBSCO from the Library site

Published March 7, 2018 by Dipa Barua

Q: Hi, I'm the TM for a history course and there's a reading we need to access which is linked through the Library. Unfortunately, the link from the library to EBSCO seems to be broken. It just leads to a search page that returned nothing. Would you be able to have a look? Here is the link.

Thanks for your time!

Accessing Google Scholar through the Library site

Published March 7, 2018 by Dipa Barua

Q:  When I connect to Google Scholar from the "article databases" link on the library home page, it doesn't recognize me as SFU faculty, and thus denies me free access to journals to which the library has
access when I try to link to the articles listed. How can I prevent this? I don't see anyway to log on from the home page.

How to find course reserves in the Library Catalogue

Published March 7, 2018 by Dipa Barua

Q: The library site instructions advise me to go to the "Course Reserves" tab from which I should be able to find the library reserves for my course. Ideally, students should be able to do a search by instructor and course, but the only option available is to enter a particular title. There is no option to search by "SA302" or by "Dergousoff" (though I know this used to be available). Is there some place in the new Catalogue where I can check to see what I have placed on reserve?  I find the new Catalogue most exasperating to work with!

Accessing a resource

Published March 7, 2018 by Dipa Barua

Q: I am trying to access the following resource listed on the SFU library website: World Book Day: Children's Literature and/in Translation Charles Forsdick 2015. However, I get the message "Oops! It looks like you have attempted to view a page that has not been configured for access." 

Then I am told to contact my library and to provide the host line: "Host" How can I access this resource?

Semester-off privileges for undergrads at the SFU Library

Published January 12, 2018 by Dipa Barua

Q. I went to request semester-off privileges at the Belzberg Library after being directed there by your FAQ page only to discover that such privileges apparently no longer exist. This was extremely disheartening to learn. When I finally have the time to indulge in leisure reading, the library has seen fit to close its doors to me. Why have semester-off privileges for undergraduates been removed?


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