Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Renaming the Bennett library

Published by Dipa Barua

Q: In light of SFUs proclaimed commitments to reconciliation and the library as a public space for community learning, it would be wonderful to see SFU put forward the action to rename the WAC Bennett Library.The opening statement on SFUs 2019/2020 Annual Report on Reconciliation states, "There is no endeavour more important to Canada’s well-being than the national process of reconciliation between Indigenous and non-Indigenous peoples. With this in mind, we at Simon Fraser University have committed ourselves to serve as an instrument for reconciliation" (p.3).

Censoring Freedom to Read Week?

Published by Dipa Barua

Q: This link (and others) were published to a "Freedom to Read Week" listing. Unfortunately none of the SFU pages are actually readable and are inaccessible to the public. Ironic?

A: Never fear -- we aren't censoring our Freedom to Read Week information. Last week we added a link from the Library home page to a new and updated page that includes more online-friendly features. (You can also go directly to our FtRW information here.

Access to Bilingual Research Journal

Published by Dipa Barua

Q: I can't get access to the following journal article online: Lee, Jin Sook, & Oxelson, Eva. (2006). "It's Not My Job": K-12 Teacher Attitudes Toward Students' Heritage Language Maintenance. Bilingual Research Journal, 30(2), 453–477.

The error message that I'm getting from Google Chrome is that "www-tandfonline-com.proxy.lib.sfu.ca redirected you too many times." I cleared the cookies but it didn't make a difference.

Inter-library loan for The Papers of Chief John Ross

Published by Dipa Barua

Q: I am working on a research project and am in need of a book for references. It looks like your library had the book in ebook form which would make the reference search easier by using keyword searches. I was wondering if it was possible to obtain the ebook via inter-library loan?

The books are: The Papers of Chief John Ross, vol. 1 and The Papers of Chief John Ross, vol. 2.

Accessing Fundamentals of Microfluidics

Published by Dipa Barua

Q: How do I get the full text of the following book in the SFU library? The full text link didn't work:

Fundamentals of Microfluidics and Lab on a Chip for Biological Analysis and Discovery

Access to an H.P. Lovecraft book

Published by Dipa Barua

Q: There is a difference between a book I found on the SFU Library website and the link it sends me to when I try to access it. The ISBN number is 978-0812974416. The two websites do not show the same book. Could you advise?

A: Thanks for bringing this incorrect edition's catalogue record to our attention. We will work with our catalogue vendor to remove this content.

Donating books to the library

Published by Dipa Barua

Q: Is there is any interest or is SFU is accepting resource donations?

A: Thank-you for thinking of the SFU Library.

Recalling a book during COVID

Published by Dipa Barua

Q: How do I request a recall of a book that is on loan?

A: Due to the pandemic, it is not currently possible to recall items. We are trying to keep the number of people on campus to a minimum.

Chuk Goodin
Supervisor, Access Services

Returning books during COVID

Published by Dipa Barua

Q: I have some books due tomorrow which I checked out in March. Are returns now being accepted? If so, which locations will accept them?

NFB campus access link

Published by Dipa Barua

Q: The NFB Campus Access link for the video, "The Sterilization of Leilani Muir" (National Film Board of Canada) doesn't seem to be working. The link takes me to the NFB site, but there is no online access to the film.

A: We've contacted the vendor and believe that the problem has been resolved. 

Chelsea Richards
Serials Specialist