Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.


Security at Bennett Library

Published by Dipa Barua

Q: Recently I have noticed an increased amount of security in the library, with some sitting on the second floor in the areas where students study for hours on end. It's honestly kind of weird and uncomfortable to feel surveilled in a space that's so populated by students already without there being any meaningful need for security (based on my experience). Is this an intentional change that's planned to continue? 

Apple MagSafe 3 Cable for MacBook Pro

Published by Dipa Barua

Q: Could the library purchase Apple MagSafe 3 Cable for MacBook Pro (2021 - Present)? Currently USB-C is provided but it only works for MacBook Airs.

A: Many thanks for the suggestion, we will consider this as we replenish and replace our inventory.

Leanna Jantzi,
Acting Associate Dean of Libraries

More BYOD stations

Published by Dipa Barua

Q: I would like to see more BYOD (Bring Your Own Device) stations, especially the ultrawide monitors which are connected via usb c (thunderbolt). The stations are always full during exam season and people come early and leave their stuff at the stations all day.

Why library hours are reduced

Published by Dipa Barua

Comment: Closing the library 1 hour early is very inconvenient for me as a student. The Student Union Building already closes early so the library was my best option to study late. Now I am forced to move to the West Mall Center which has none of the resources that are provided at the library. 

Reply: Library hours at all locations were reduced in January 2024 for two reasons:

New Bennett Library closing hours

Published by Dipa Barua

Q: Can the Bennett Library's hours return to the original 11:45pm closing time? This has been extremely helpful to student study and performance. 

Increasing dual monitors in the library

Published by Dipa Barua

Q: As a Master's student who often utilizes the Research Commons in the library, I greatly appreciate the Bring Your Own Device (BYOD) dual monitor feature available. I would like to suggest either increasing the number of dual monitors or providing an option for users to connect their laptops to the dual monitors used by the non-BYOD systems. I believe this enhancement would contribute to a more efficient and accommodating research environment. I hope you will consider implementing this suggestion.

Noise in Fraser Library group study area

Published by Dipa Barua

Q: The new group study room in the Fraser Library is cool but many times, groups of people go just to socialize and it gets super loud. Could you implement a closed door policy? 

Extending laptop borrowing

Published by Dipa Barua

Q: The library's offer of loan-able laptops have been a huge help on my academic career.  However, since I have consecutive hours of classes, I am unable to comfortably return library laptops without sacrificing the first few minutes of each lecture. Is it possible to extend the hours for borrowing a laptop?

A: There are currently no plans to change the laptop borrowing period. The existing four hour loan period is set up so that we will have laptops available for as many students as possible, rather than running out early in the day.