Q. The new interface is much harder to use than the old. There should be an easy way to limit searches to books only.  If I want to get articles, I will use Google or Web of Science.
 

Q. I have invested in $35 charge for 4 month access to SFU library materials.  Several of the books recommended in history class are not available in hard book form, which I could sign out to read anywhere, but are available only as "full text online", which I can't access with my current library status.  I can appreciate the library is shifting more and more to digital access which is likely cheaper and provides more variety. But I feel that over time this disadvantages subscribers like me.

Q. When will the document request service be available again? We use this frequently and would like to have it back as soon as possible. Thanks!

A. The Interlibrary loan service is working. Instructions for using ILL are available at http://www.lib.sfu.ca/borrow/request-materials/ill/request-form

Q: There was an article that I searched for today and I found that the library database has linked the wrong full text link for the article title that I was looking for.

The article is "Uncovering Facebook Photo Tagging Culture and Practices among Digital Natives" by Aqdas Malik, Amandeep Dhir, and Marko Nieminen; the full text link that comes up is for "Media Re-victimization of Rape Victims in a Shame Culture? Exploring the Framing and Representation of Rape Cases in Nigerian Dailies".