Q: I would like to see more BYOD (Bring Your Own Device) stations, especially the ultrawide monitors which are connected via usb c (thunderbolt). The stations are always full during exam season and people come early and leave their stuff at the stations all day.

Q: As a Master's student who often utilizes the Research Commons in the library, I greatly appreciate the Bring Your Own Device (BYOD) dual monitor feature available. I would like to suggest either increasing the number of dual monitors or providing an option for users to connect their laptops to the dual monitors used by the non-BYOD systems. I believe this enhancement would contribute to a more efficient and accommodating research environment. I hope you will consider implementing this suggestion.

Q: The library's offer of loan-able laptops have been a huge help on my academic career.  However, since I have consecutive hours of classes, I am unable to comfortably return library laptops without sacrificing the first few minutes of each lecture. Is it possible to extend the hours for borrowing a laptop?

A: There are currently no plans to change the laptop borrowing period. The existing four hour loan period is set up so that we will have laptops available for as many students as possible, rather than running out early in the day.

Q: Is it possible to add more monitors (those that can be directly connected to a laptop) in Research Commons in the Burnaby Library? While we have enough desktops, the number of monitors doesn't seem to meet the demand. I often need to wait for other students before getting one. Also, the new monitors are really great, but personally I am also very happy to use the old Dell ones. 

Q: Students need Microsoft word and excel on every computer on campus! We use Microsoft word for most of our projects and essays. Not all computers on campus have Microsoft word and excel, and opening up my files with other software messes up with the file format.

A: All library lab PCs have the Microsoft Office suite of products installed on them. If you ran across one that does not, please let us know what the location is and give us the computer number which is usually on a sticker near the back right of the PC case.