Piping Up: Library feedback

piping up library feedback blog

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Self-Checkout Kiosks for Reserves/Holds

Published by Dipa Barua

Comment: Every time I scan my item (after scanning my Student ID card), the on-screen message indicates to push the item forward. No matter which way I try to 'scan' or 'swipe' my book, an error message pops up to scan again, until the kiosk prompts to have a library attendant scan the item for me. Even a library staff member who attempted to use the kiosk was unable to successfully scan the library material.