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Ask a Librarian: Research help and reference services

 Ways to reach a librarian for quick research help

Chat online 

AskAway: Chat online with our research experts and find answers to your questions.

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Ask Us by Email: Most answers in one business day or less.


Ask Us by phone:

  • W.A.C. Bennett Library (SFU Burnaby) 778.782.4345
  • Belzberg Library (SFU Vancouver) 778.782.5051
  • Fraser Library (SFU Surrey) 778.782.7414

In person:  Book an appointment or drop in

Ask Us in person: Book an appointment with one of our research experts or drop in for help when you need it. Research help desks are available at all three SFU libraries (hours). 

 Contact a liaison librarian for in-depth research guidance

Liaison librarians: Specialists in the information sources and approaches used by specific university departments. Email or phone for help, or to set up an appointment.

More Library help


Report problems (Catalogue, technical issues)

Phone numbers and email addresses for Library services, departments, and key staff contacts

See Contact us: Phone numbers, email addresses, and key staff contacts for contact information for departments and key staff, including Library management.