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Ways to reach us
Chat online
AskAway: Chat online with our research experts and find answers to your questions.
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Ask Us by Email: Most answers in one business day or less.
Feedback and questions about the Library Catalogue
Send your feedback and questions about the Catalogue to our Systems Librarian.
Phone
Ask Us by phone:
- W.A.C. Bennett Library (SFU Burnaby) 778.782.4345
- Belzberg Library (SFU Vancouver) 778.782.5051
- Fraser Library (SFU Surrey) 778.782.7414
In person: Book an appointment or drop in
Ask Us in person: Book an appointment with one of our research experts or drop in for help when you need it. Research help desks are available at all three SFU libraries (hours).
Contact a liaison librarian for in-depth research guidance
Liaison librarians: Specialists in the information sources and approaches used by specific university departments. Email or phone for help, or to set up an appointment.
Self-service
- FAQs: Frequently Asked Questions.
- Research Guides: Guides to research sources & strategies.
Technical problem reporting
- Catalogue Corrections: Suggest a correction to a record in the catalogue by emailing lib-proc-corr@sfu.ca
- Technical Assistance: What to do if you encounter technical problems while using our website.