Your feedback and our replies.
Q: The new group study room in the Fraser Library is cool but many times, groups of people go just to socialize and it gets super loud. Could you implement a closed door policy?
Comment:
I wanted to send a great big "Thank You" to the helpful staff (3 people) who assisted me today at the Surrey Fraser Library. I requested a supplemental insert instead of a textbook by mistake. The staff were able to get me the correct book and I was able to take it home without having to come back to the location. I really appreciate the time they took to look and find the correct version of what I was looking for. Thank you again!
Q. Please improve chairs in the silent study room of SFU Surrey Library. They make a lot of noise. Also please provide chairs with arm rest in other areas of the library instead of just in the silent study.
Thank You.
A. Thank you for your feedback and suggestions. New furniture purchases are not currently in budget plans; however, we will keep your suggestions in mind for future purchases.
Leanna Jantzi, MLIS
Head, Fraser Library