About citation management tools—and help 

Citation or reference management tools collect your journal article, book, or other document citations together in one place, and help you create properly formatted bibliographies in almost any style -- in seconds.  Citation management tools help you keep track of your sources while you work and store your references for future use and reuse. 

While each citation management tool provides some unique features, all of the following tools can help you: 

• Access and manage your sources online, all in one place
• Import references from library databases and websites (some tools also import references from PDFs!)
• Automatically generate bibliographies and in-text citations within Microsoft Word (some tools also work with OpenOffice and LibreOffice)
• Share your collection of sources with others
• Work with NVivo (Windows and Mac) or other research software

Privacy notice: Your use of these citation software and services is voluntary.  Please be advised that any information you enter on these services is stored on servers located outside of Canada.

Zotero

Zotero is a free, open source tool that helps you collect, organize, cite and share your research sources.  Citations can easily be added by dragging and dropping PDFs of articles into your account, or by using the Zotero Connector in your browser to add sources from the web. 

Use of Zotero is free with up to 300MB of storage.  You can get additional storage by using ZotFile or purchasing additional storage.

• Zotero Support - help with getting started
• Zotero FAQs - check here to find answers to commonly asked questions
• Zotero Forums - use the forums to troubleshoot issues, suggest new features, and learn about advanced features
• Install plugin for MS Word or LibreOffice - format in-text citations and automatically generate your bibliography
• Zotero for Mobile - third party apps for iPad, iPhone and Android

Other citation management tools

Mendeley

• Mendeley is a reference manager to help you organize and share your research. Mendeley is free with up to 2GB of storage. Extra storage is available for a fee.
• Please note that due to privacy implications, the Mendeley Cite Plug-in cannot be installed in SFU's Microsoft Word environment. Zotero is compatible with SFU's Word environment. If you would like assistance migrating to Zotero, contact us at citation-managers@sfu.ca or consult these slides for step-by-step instructions. 
• Citations can be added by dragging and dropping PDFs of articles into your account.  You can use the Mendeley bookmarklet to import citations from databases and websites. 
• Beginning September 1, 2022, users will no longer be able to download and install Mendeley Desktop (more info). It will be replaced by Mendeley Reference Manager.

• Mendeley Guides - help with getting started
• Mendeley Tutorials - YouTube videos for help using Mendeley
• Mendeley Support - official Q&A 
• Citation plugin for MS Word or LibreOffice - format in-text citations and automatically generate your bibliography
• Install "Save to Mendeley" web importer - a bookmarklet that you can add to your web browser so that you import citations you find online to your Mendeley library

RefWorks

EndNote

• EndNote Basic is a free web-based service used to store references and create bibliographies, and it offers up to 2GB of storage. Login or sign up here. 
• EndNote X9 is available for a fee and comes with advanced features, like importing citations from PDFs and annotating PDFs.
• You can use an Endnote connection file to search SFU Library's book catalogue, and configure the Endnote OpenURL setting to easily locate the SFU Library's full-text links.

Interested in learning more about citation management tools we didn't list here? See this Wikipedia article that compares citation management tools. 

Comparing citation management tools

Not sure which citation manager is right for you? We recommend Zotero, but you don't have to take our word for it - check out MIT Library compares EndNote, Zotero and Mendeley for more info. 

One important point to note: most of the popular citation management products store your data on non-Canadian servers, which means your account information may be subject to US laws, specifically the US Patriot Act.  This act allows US authorities to access your personal information.  If you are concerned that your personal information is stored outside Canada, do not use these services. SFU Library has been unable to identify any citation management products that store data exclusively on Canadian servers. However, the following tools can be downloaded to your computer and used offline exclusively: 

• BibDesk for Mac - free
• EndNote X8 - purchase required 
• Qiqqa - free
• Zotero Standalone - free

Note that there are no guarantees on the privacy of these tools, since most of them also have online functionality, and using any online features will affect the privacy of your data.

Workshops and workshop materials

Click here to register for an upcoming Zotero workshop.

Citations Made Easy: Introduction to Zotero workshop materials:
Access the slides and handout