Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Bennett Library Heating on 3rd Floor

Published by Dipa Barua

Q:  I have been noticing from the end of the last semester that, students sitting on the 3rd floor, near library main entrance doors, feel cold air coming through the main entrance doors of Bennett Library. My fellow colleagues and I are experiencing the same problem this semester too.

I wanted to bring it to your attention because this issue has not been fixed from a long time.


Bennett Library Temperature Inside

Published by Dipa Barua

Q: I have a bit of odd question to ask. Would it be possible to know the indoor temperature setting of Bennett library? The reason I ask is that I feel like I am more productive when I study here and a lot of this has to do with the indoor temperature (during winter) setting, which is ideal for me. I would like to apply it to my house. I would appreciate your reply.


A: As challenging as it can be at times, the temperature is typically between 21-22c during the winter months.


Best regards,

Garth Lauer

Incorrect Linking for Digital Articles

Published by Dipa Barua

Q: There was an article that I searched for today and I found that the library database has linked the wrong full text link for the article title that I was looking for.

The article is "Uncovering Facebook Photo Tagging Culture and Practices among Digital Natives" by Aqdas Malik, Amandeep Dhir, and Marko Nieminen; the full text link that comes up is for "Media Re-victimization of Rape Victims in a Shame Culture? Exploring the Framing and Representation of Rape Cases in Nigerian Dailies".

Access to US Patents for SFU Students

Published by Dipa Barua

Q: I was wondering if SFU students can have access to US patents that are not available online? I found a patent that I need to follow that is not available online. I have the patent number.


A: Please email Greg Tourino, a science librarian at the SFU Library, at gtourino@sfu.ca with more specifics, such as the number of the patent you cannot find online, and he can help you track it down.


Best regards,

Donald Taylor

Library Access for Non-Students

Published by Dipa Barua

Q: There was a dirty and very smelly gentleman in the library. His smell was overpowering and his presence made me feel uncomfortable.

A: Thank you for your post regarding the possible homeless person in the library.  It is important to remember that the library is open to all members of the public, and not just the SFU community.