Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Renaming the Bennett library

Published by Dipa Barua

Q: In light of SFUs proclaimed commitments to reconciliation and the library as a public space for community learning, it would be wonderful to see SFU put forward the action to rename the WAC Bennett Library.The opening statement on SFUs 2019/2020 Annual Report on Reconciliation states, "There is no endeavour more important to Canada’s well-being than the national process of reconciliation between Indigenous and non-Indigenous peoples. With this in mind, we at Simon Fraser University have committed ourselves to serve as an instrument for reconciliation" (p.3).

2nd floor Library WIFI connection

Published by Dipa Barua

Q. The WIFI connection on the 2nd floor of the Bennett Library is so poor (no matter where you sit), most times it won't connect. Even when it finally connects, after a short period of time, the connection is gone. This happens to a lot of students, we are so frustrated.

Power outlets for study carrels on the 6th floor

Published by Dipa Barua

Q. Would it be possible to have power cord extensions installed on study carrels near the call numbers QH 541.5 to R 838.5 on the 6th floor of Bennett library? There are about 10 carrels without it. I've tried to use the power outlet on the wall but it's either too far from the carrels, or the power cables for the portable devices are often too short to reach the power outlet at the bottom of the wall. It would be greatly appreciated it.

A. Thank you for your suggestion and we'll consider installing power bars for the indicated study carrels.

Library room bookings

Published by Dipa Barua

Q. I have a concern about the library group study room booking rules. It seems like room number 2004 of Bennett library is booked by the same group of students (probably a group tutoring class) everyday from 10 am - 7 pm. I tried to book room 2004 today and found out that the same group of students booked it for two weeks. I personally think that certain students monopolizing the library facility is unfair. It would be better if the library can limit the group study room booking rule to: 1 booking per week (instead of 1 booking per day).

Food rules in the Media Room of the Bennett Library

Published by Dipa Barua

Q. Hi, I’m a regular user of the SFU Library. Sometimes I spend time in the media room of the lobby floor. There is a problem. I totally understand the room is not for absolute silence at all, however I think it is not for eating noodles as well. Several days ago I saw an empty noodle bowl with garbage. Today I saw some guy eating noodles at a desk. Maybe people can eat snacks, sandwiches or light lunches, but a heavy lunch with soup is not permissable. I may not know your library rules so please let me know, or those desks need signage for food rules.

Concern for Policy Regarding 24/7 Library Hours

Published by Dipa Barua

Q: This is a comment regarding the policy to stay open 24 hours during the last few weeks of each term. I have strong objections to this policy. I am a master's student in counselling psychology and am very concerned about the impacts to students' mental and physical health when an institution not only condones but encourages staying up all night to study. I see SFU as extremely irresponsible regarding this decision. Many students are young and impressionable and may believe that, if the library stays open all night, they need to stay there all night to study.