Your feedback and our replies.
Comment: Closing the library 1 hour early is very inconvenient for me as a student. The Student Union Building already closes early so the library was my best option to study late. Now I am forced to move to the West Mall Center which has none of the resources that are provided at the library.
Reply: Library hours at all locations were reduced in January 2024 for two reasons:
Q: Can the Bennett Library's hours return to the original 11:45pm closing time? This has been extremely helpful to student study and performance.
Q. Why does the Library limit the window openings on the upper floors? It is really hot up here! Maybe some more fans would be nice. Can we open the windows more?
A. In regards to the widows not fully opening on the 6th floor, students were climbing out on the ledge, so we had to restrict the window opening for safety reasons. We will add additional fans to hopefully alleviate some of the heat discomfort.
Best regards,
Garth
Manager, Building & Equipment Services
Q: There was a dirty and very smelly gentleman in the library. His smell was overpowering and his presence made me feel uncomfortable.
A: Thank you for your post regarding the possible homeless person in the library. It is important to remember that the library is open to all members of the public, and not just the SFU community.
Q: People need to be reminded that the 6th floor of Bennett is SILENT. It's extremely irritating when people are crowded around one cubicle chatting away. If you want to chat, go somewhere else. I shouldn't have to consider putting in ear plugs on the silent floor.
A: We are sorry to hear that you were being disturbed by talking on the 6th floor of the library. In the future if this happens again please feel free to come to the circulation counter on the 3rd floor. A staff member will go to the floor and remind patrons that this is a silent study area.
Q. With these events always occurring outside the library they always blast the music way too loud that it reaches the 5th floor where people are trying to concentrate in a quiet environment its so bad that the walls literally vibrate please do something about this they should at least be able to respect that a library is right beside their speakers blasting this music and there is no need to have this music this loud please do something about this.
