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Browse and search FAQs

  • The Bennett Library no longer keeps phone books from other places as they are now available over the web. You can search for a Canadian phone number here.
  • Who can borrow projectors?

    All SFU faculty, staff and students can borrow projectors.

    Where do I go to borrow a projector?

    Projectors can be checked out from the circulation desk on the 3rd floor of WAC Bennett Library (SFU Burnaby), or at the Loans counter at the Fraser Library (SFU Surrey).

    Projectors are not available at Belzberg Library (SFU Vancouver) at this time.

    How long can I borrow a projector, and what are the fines if I return it late?

    You can borrow a projector for 4 hours with no renewals, requests, holds, or bookings.

    Late fees of $10.00 per hour will be charged for all units not returned on time. See Fines and penalties: Borrowing Library materials for further information.

    Projectors must be returned 1 hour before Library closing.

    How do I find out if a projector is available?

    To find out  what the Library owns,  search Laptops & equipment borrowing for projectors (and other equipment) at the different SFU Library locations. 

    For more information, including which projectors are available to borrow, contact Loans staff by phone, by email at loans-mgmt@sfu.ca, or in person at the Loans desk at any Library.

    Where can I use a Library projector?

    The most suitable place to use one of these units is in one of the group study rooms at the WAC Bennett Library, which can be booked in advance.

     

  • Who can borrow headphones?

    Currently enrolled students, faculty, staff, and alumni can borrow headphones.

    Where do I go to borrow headphones?

    To borrow headphones at the Belzberg Library (SFU Vancouver) or Fraser Library (SFU Surrey), simply ask at the Loans/Checkout desk. At the WAC Bennett Library (SFU Burnaby), there are 20 pairs of headphones available from the Checkout counter on the 3rd (main) floor of the Library. There are also two sets of headphones with microphones.

    How long can I borrow headphones?

    Headphones can be borrowed for a 4-hour loan period which can be extended online, but not past the Library's closing time. Headphones returned after they are due are subject to fines. See Fines and penalties: Borrowing Library materials for further information.

    Headphones must be returned 1 hour before Library closing.

    How do I find out if headphones are available?

    To see what the Library owns,  search Laptops & equipment borrowing for headphones at the different SFU Library locations. 

    For more information, including which headphones are available to borrow, contact Loans staff by phone, by email at loans-mgmt@sfu.ca, or in person at the Loans desk at any Library.

  • Yes, the Library offers Scholary publishing services for faculty, staff, and students.

     

  • Yes. See Upcoming workshops for scheduled workshops, courses, and classes for faculty.

  • Yes.

    Where can I connect?

    All three SFU campuses have wireless Internet networks.

    Who can connect?

    SFU Students, faculty and staff

    Students, faculty, and staff who have a valid SFU computing ID may access the wireless network.

    SFU alumni

    SFU alumni have full access to the SFU campus wireless network. Note, however, that accessing SFU Library online books, journals, and other web-based resources via the wireless network is considered as off campus access and alumni are restricted via wireless to a subset of the library's electronic resources. For a list of web-based resources available to alumni via the SFU wireless network, see Electronic resources available to SFU Alumni off-campus or via SFU campus wireless.

    Your name and SFU library barcode are not sufficient for wireless access.

    Non-SFU faculty, staff, and students

    While at SFU, if you make use of the Eduroam wireless service you will be considered as being off campus and will NOT be able to access SFU library electronic resources which require an SFU computing ID and password for access.

    Note that people without valid SFU computing accounts or Eduroam privileges cannot be signed on to the wireless network with an SFU Library Guest ID.

    How can I connect?

    To access the SFU campus wireless network you need a laptop computer or WiFi-enabled mobile device (tablet, smartphone). Some laptops may require a wireless network card (NIC). Visit the various locations at SFU Burnaby, SFU Surrey or SFU Vancouver for in-person assistance with connecting to the wireless Internet.

    More information

  • On Surrey campus, you can drop off documents to be destroyed in the grey confidential shredding box located in Room 351.

  • Community Resources in North Surrey
    From the City of Surrey, a list of housing and supports in North Surrey. Find more information in the City of Surrey's Master plan for housing the homeless.

    Community Services - Housing
    From Surrey Libraries, a list of housing options from emergency shelters to affordable housing. Includes a printable PDF version.

    The Lookout Society (Gateway shelter & front room drop in)
    The closest shelter to the SFU Surrey (Fraser) Library, at 10667 135 A Street, Surrey, BC, V3T 4E3. Telephone number for general inquiries: 604-589-8678

    BC 211 Shelter and Street help line
    Provides a shelter list with available beds that is updated twice daily: 11:30am & 7:30pm. Follow the link to download the most up-to-date version of the shelter list.

    Homelessness Services Association of BC
    Another excellent resource. Links include a shelter directory and Extreme Weather Response community plans.

  • Book / video

    1. Sign into the Catalogue
    2. Search for and find the Catalogue record for the item you seek
    3. In the "Get It" area of the item's Catalogue record, select "Request item" to request the book or video (or other material).

    The item will be sent to the Circulation/Loans desk if you choose to pick up at the Belzberg Library (SFU Vancouver), at the Holds Shelf at the Fraser Library (SFU Surrey), or on the Holds shelf in the Reserves area if you choose W.A.C. Bennett Library (SFU Burnaby), usually within 2 days.

    You will be notified by email when your item is ready for pick up. For more information, please see How do I know when a book I've requested is ready to pick up?

    Article in a journal

    Follow these instructions to request a copy of an article in a paper journal only held at a library branch you normally don't use. 

    1. Sign into the Catalogue
    2. Search for and find the Catalogue record for the journal title you seek
    3. Check the journal holdings information in the catalogue, which lists the journal volumes owned by the SFU Library. Be sure that the specific volume and date that you need is available.
    4. In the "Get It" area of the journal's Catalogue record, select "Interlibrary Loans" to order the article you would like to receive.

    The article will be sent to you electronically using the Library's secure Post-to-Web service, usually within 2 days.

    You can also request Microlog fiche from Bennett Library. From the catalogue, place a request as you would for an article. Title of the publication and fiche number are all that's needed.

  •  

    You can use Library printers/photocopiers at all SFU Library locations to scan to email.

    W.A.C. Bennett Library (SFU Burnaby)

    You can use a printer/copier scanner to scan documents. Or use a standalone scanner:

    • Four scanners are located on the North side of the 3rd floor (main floor) of the Bennett Library. 
    • Scanners are connected to the campus network, so you can upload scanned files to your SFU personal file space or save them to a USB drive. (See instructions on the scanners for details.)
    • Outside the Library, there are also scanners available in the MCF Lab in AQ 3148.

    Belzberg Library (SFU Vancouver)

    Belzberg Library has two print/copy/scan machines located in the library.

    Additional scanners are attached to Mac computers in the ACS Computing lab.

    Fraser Library (SFU Surrey)

    Fraser Library has two print/copy/scan machines in the Media/Reserves room 3620.

    How do I scan?

    Scan to email using a copier/printer/scanner. 

    Or scan to USB (currently not available at Surrey):

    1. Select PRINT/SCAN (MEMORY STORAGE DEVICE)
    2. Select SCAN TO STORAGE DEVICE
    3. Select SCAN SETTINGS to change settings
    4. Select FINISH SCAN when done, or continue scanning by selecting START after each page
    5. Select USB icon to eject device
    6. Logout

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