Student Learning Commons: How to book a consultation & important information about consultations

Book a consultation

First timer? Please read the notes below before booking a consultation.

  1. Register each semester to use the online booking software or to view the schedule.
  2. Log in to the system.
  3. Click on the drop-down menu and select from the list of schedules (including the virtual schedule, schedules separated by campus, and the Conversation Partners schedule. 
  4. Click on a white space to select an appointment time.
  5. From the pop-up box select either 30 minutes or 1 hour appointment using the drop-down menu for appointment end time. Note: Students are encouraged to select a 1 hour appointment whenever possible, to ensure that they are able to focus on priority issues.
  6. Fill in the required fields; Course, Instructor and What would you like to work on during your visit? 
  7. Click the Save Appointment button. You will be sent an e-mail confirming the appointment date and time.
  8. To cancel an appointment log in to the scheduling software. Your appointment will appear in a green block on the schedule. Click on the green block to open your appointment then click the 'Cancel this Appointment' button at the bottom of the pop up box. Alternatively, you can also email or telephone the SLC assistant at 778.782.4648.
  9. If there are no consultations available that work for your schedule, you can use the wait list function to be notified of appointment cancellations. You can also drop-in to on-campus consultations (with the best availability for drop-ins typically being at our Burnaby location in the W.A.C. Bennett Library). 

Important information about consultations

  • You may have up to 2 hours of *booked* consultation time per week. You are permitted up to 1 hour of consultation time per day. If you need more booked consultation time, you can reach out to us at 
  • Thirty-minute consultations end at xx:25 or xx:55, and one-hour consultations end at xx:20 or xx:50, to allow for administrative tasks between clients.
  • Consultations may only be booked up to 2 weeks in advance.
  • More information about same day bookings and the WCO wait list can be found here

Before coming for your first consultation, please review the following important documents:

  1. Student Consultation Agreement
  2. Get the Most Out of Your Consultations