FAQs Browse

Laptop and other equipment lending: Policies and responsibilities

Equipment borrowing is available for current registered and enrolled students, faculty and staff at all three SFU Library locations.

Equipment borrowing limits

Current registered and enrolled students, faculty and staff are allowed to borrow one (1) item at a time for each type of equipment borrowed from the SFU Library.

For example, you can borrow one (1) laptop, one (1) projector, one (1) charger and one (1) mouse from the library at the same time, but you cannot borrow two (2) laptops or two (2) chargers at the same time.

Borrower responsibilities

The use of equipment is governed by Simon Fraser University Policy GP-24 on the Fair Use of Information Resources and SFU Library Loan Policy.

Borrowing and using Library equipment

Take special care with any equipment borrowed from the library. Borrowers must:

  • Ensure that all the equipment is complete and working before leaving the Library.
  • Use the equipment at their own risk. The Library takes no responsibility for damages or harm to the borrower, borrower’s work, materials and property due to faulty equipment.
  • Use the equipment carefully and to minimize wear and tear.
  • Notify the Library immediately if the equipment is not working properly.
  • NOT duplicate any software from any library equipment.

Returning equipment

Borrowers must:

  • Take note of when the equipment is due back, and return it on time.
  • Make sure that the equipment is whole and in good working order before returning it.
  • Turn the equipment off before returning.
  • Return all equipment to the same location where it was borrowed from, directly to Library staff (for example, do not leave equipment in a book drop or on a counter).
    • You are responsible for the equipment until it is checked in.

If equipment is late, lost, stolen, or damaged, borrowers must pay the Library fines or fees. Equipment loan periods, renewals, and requests

Equipment loan periods

Check the specific Library location for loan periods and renewals:

  • Belzberg (SFU Vancouver): 24 hour loan period or due 1 hour after we open if the library has been closed. No renewals.
  • Bennett (SFU Burnaby): 24 hour loan period or due 1 hour after we open if the library has been closed. No renewals.
  • Fraser (SFU Surrey): Loan periods vary based on the type of equipment.

Overdue fines and fees

Late fees for equipment are assessed per hour (or a portion thereof) and will be charged for all equipment not returned on time. 

Borrowers are responsible for late, lost, stolen, or damaged equipment and will be charged for replacing the equipment. For more information:

FAQ

How do I find out if a type of equipment is available?

Library equipment is available to use only based on the lending policies of each location.

You can see if any equipment is available for lending by calling any of our library locations during any of our open hours.

Can I connect to WiFi?

Yes. You can connect to the SFU Wireless Network using your SFU computing ID and password.

Can I print from a Library laptop?

Yes. You can send print jobs to any library or campus printer via the wireless network.

How do I save my files?

Do not save files to the desktop.

See How can I save my work when I am using a computer in the Library page for different ways to save your files.

Can I borrow a laptop lock?

Yes. Laptop locks are available at the W.A.C. Bennett Library and have a loan period of 24 hours.

For more information, see Borrowed notebook computer frequently asked technical questions.

Laptops: Frequently asked technical questions

This information applies to the notebook computers available for loan at the Library's Circulation Desk.

How do I connect to the SFU wireless network?

Log in first to the SFU-managed laptop by entering your SFU Computing ID and  password Make sure to log in BEFORE you leave the library in order to gain access to SFU's wireless network across campus. 

Once you are logged into the laptop, you will be automatically connected to the SFU-SECURE wireless network.

How do I print from this notebook?

From the application's Print menu, choose which printer you want to use. At the printer, login using your SFU Computer ID and password. You will see your job and can print it. For more information about printing, see How do I print in the library?

How do I get my files off of the notebook?

When you return the laptop, its hard drive is wiped. Therefore, before you return it, you must save your documents.

What do I do if I have technical problems with the notebook?

Go to the library front desk and swap the laptop you have borrowed with another laptop.

Looking for a good read? Popular books, leisure reading, non-required reading, and more.

Looking for something to read that isn't directly related to your studies? The Popular Reading Collection at the W.A.C. Bennett Library (Burnaby) contains hundreds of fiction and non-fiction books.

You can also check displays at all three Library locations for featured titles. And browse Selected New Books (and other items in the Library's collection) by SFU department to find the latest materials by (broad) topic.

Looking for room locations and directions at Surrey Campus?

See interactive floor maps from IT Services.

May I post examples of my students’ work to my SFU learning management system course or on my personal website?

Under SFU Policy R30.03 Intellectual Property Policy, students own the copyright in the works they create, so you may only copy and distribute such works with their permission. The University does have the right to make copies of student works for academic purposes, but this right does not extend to making them available online. Accordingly, you should ask students in advance whether they give permission for their work to be posted online and keep written records of the permissions given. However, you may be able to use the work in certain ways under fair dealing or another exception in the Copyright Act - see the Copyright and Teaching Infographic for details and limits.

May I upload a PDF of a journal article I obtained through the library’s e-journals to Canvas for my students to read?

While there may be good reason to upload articles to the LMS, it is important to consider that doing so may mean that your students do not have the most recent version of the article. It is not unusual for publishers to make corrections or changes, such as adding supplementary material, to articles after initial publication. If such changes are made after a copy has been uploaded they will not be reflected in that copy. A direct link is the best way to ensure access to the most recent version of an article. Linking to the article also allows the Library to track use and obtain data about the importance of a particular journal to the campus.

That said, the licenses for some e-journals provided by the Library allow instructors to upload articles into secure learning management systems (LMS) such as Canvas. In the library catalogue, look in the "Access It" section and click "Show license" to see the details about what is permitted for that specific resource.

Making Readings Available to Students describes several different ways to make required and supplementary readings available to students online and suggests the pros and cons of each option. Each option has specific benefits along with specific cautions, including copyright compliance. 

While uploading and linking to articles in the LMS may be permitted by the licenses, it is important to remember that licenses generally do not permit you to upload to a website, or create links on a website, that is not part of the University’s secure network, and that is open to the world at large. None of the licenses that the Library has with publishers allows for uploading to, or linking from, websites that allow access without authentication. 

Photography and filming in the W.A.C. Bennett Library (SFU Burnaby)

Hoping to take photographs or film in the Bennett Library? We'll try to support you if we can. 

Making a request

Please get in touch as early as possible, ideally two weeks in advance.

Email Profile widget: owner name (Profile widget: owner email) with the following information: 

  • Are you an SFU student, SFU faculty or staff, or member of the general public?
  • Proposed dates and times of filming/photographing
  • Duration of film or photo shoot
  • Proposed location(s) within Bennett
  • Number of people in your crew
  • Dialogue or silent

We will respond and let you know if approved, or if other permissions are required. 

Note that the shoot should not disturb or include other students using the Library.

Printing from your own laptop

To print from one of the Library's laptops, see How do I print from this notebook? in the Library's Laptops: Frequently asked technical questions.

 

Resources for EAL and English Language and Culture students

The SFU Library supports students and community members who are looking for English as an Additional Language materials with books and other materials including:

IELTS (International English Language Testing System) and TOEFL (Test of English as a Foreign Language)

Search the Library Catalogue for IELTS or TOEFL to find print and ebooks. You can also find more information about IELTS and TOEFL testing at SFU

Grammar and readers

For writing and grammar, browse search the Library Catalogue for subjects such as:

For reading practice, search the Library Catalogue for:

Resources at a basic reading level for assignments

The Canadian Points of View Reference Centre is an online resource with different perspectives on more than 100 key topics.

The Amazing Stories series of books is a collection of easy readers (written for ages 11-14) on Canadian topics.

More help

 The Student Learning Commons (SLC) also supports learning for English as an Additional Language students through a range of resources and services.

S&P Capital IQ: Access & registration troubleshooting

How do I register for an S&P Capital IQ account?

To register from on or off campus:

  1. go to the CapIQ's database description
  2. click on "register with a valid SFU email address"

 Note: Set up this account with a password different from your SFU computing ID.

Access steps

  1. Always enter the database via the Connect link.
  2. Confirm you are a current SFU researcher: 
    • Enter your SFU username and password (access to S&P Capital IQ is restricted to current students, faculty and staff at Simon Fraser University).
  3. Log into your CapIQ account:
    • On CapIQ login screen, enter your S&P Capital IQ username (your SFU email address) and password.

Troubleshooting help

 Spring 2024: Some users have reported an error message when registering for or accessing their S&P Capital IQ account: "This user account is valid for other S&P products. It has not yet been registered with Capital IQ or Capital IQ Username was not entered."

If you see that message, please email either Mark Bodnar <mbodnar@sfu.ca> or Library Help <libhelp@sfu.ca>. Include the version of your SFU email address that you were using as a User ID in Capital IQ. If possible, also include a screenshot of the error message.

Access issues?

Error messages when connecting to the database?

Make sure you are signing in through the SFU database using the Connect link.

Previously bookmarked the S&P login site? 
  1. Try clearing your browser's cache and cookies or try a different browser.
  2. Try incognito mode/privacy mode of your browser.
  3. Last resort: on the S&P login page, use the "Forgot your password?" option.
Account locked?

On the S&P login page, use the "Unlock your account?" option.

Registration issues?

Never received the registration link from S&P?

A) Auto-generated emails from databases might be delayed or blocked by mail and/or spam filters: 

  1. Check your junk/spam email folder.
  2. Try clearing your browser's cache and cookies.

B) Still no email? Use S&P's password reset method while using the "incognito mode" of a browser:

  1. Switch to incognito/private mode,
  2. Access CapIQ via the Library's link (entering your SFU ID/password to connect through to the S&P site if prompted for it),
  3. Click on "Forgot your password?" option,
  4. Enter your username (should be the version of your SFU email address that you used when you first tried to register),
  5. Check for an email from S&P with directions on what to do next. Be sure to try your junk/spam email folders as well, in case your email program filtered it out.

Related FAQs

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More help

If you're still encountering issues after trying the above tips, contact S&P Capital IQ support by email at support.CIQ@spglobal.com.