Q. Some staff at the desk are very arrogant and rude. I hope these people know that most students are not trying to make their lives difficult.  I am not disparaging the work that you guys do, and I am very appreciative of how hard the job can be, but please show some flexibility in dealing with students.

Q: I graduated from SFU this past Oct 2016. I know as an alumna I have access to various library resources like the access to various research journals. Do you have a list of all the journals alumni have access to? Specifically biological research journals like Cancer Research, Cell, Nature Immunology, Molecular Cancer Therapeutics, etc. Also, how long do alumni have access to these journals and library resources? Does access expire after a certain number of years after graduation? Thank you so much!

Q: Most of the group study rooms in 2/F are always occupied by profit-making tutors, such as Speed Up Education. As we know, study rooms are for SFU students for study groups, or any other purpose, but not making profits using public resources and spaces for SFU students, this problem has already occurred for a period, hoping staff in library can prevent this happening again, or to control this problem as study rooms are not a place for people making money.