See Fines and penalties: Borrowing Library materials for further information.

It is typically free to attend a Library program or workshop. By registering for a program or workshop, you are committed to attending. 

Failure to attend the workshop without adequate notice provided to library-workshops@sfu.ca could result in a non-attendance fee of $25.00 applied to your Library record. To know the cancellation deadline for a specific workshop, refer to the individual workshop’s description.

Costs at W.A.C. Bennett Library (SFU Burnaby), Belzberg Library (SFU Vancouver), Fraser Library (SFU Surrey) are:

• Black and white printing: All sizes: $.11/side or $.22 for a double-sided printout (the same prices apply when you print two pages on one sheet or side of paper.) 
• Colour printing:  All sizes: $.25/side
• Copying: All sizes: $.11/side or $.22 for a double-sided printout (the same prices apply when you print two pages on one sheet or side of paper.) 

Why does it cost more to copy in the library than at any other place?

Library photocopy services are operated on a cost-recovery basis on behalf of SFU students and faculty. Equipment leases, supplies, parts, and the salaries of staff who maintain these machines are all covered by the cost of photocopies.

Our machines are more expensive than many commercial machines because they have to work reliably under constant use. Over 3 million copies are made on our machines each year. Our technicians service the machines as required, throughout the day and the evening, seven days a week, to ensure that the machines are operational and filled with paper and toner. Corner stores, drugstores, and other places that offer copying services can get by if their machines are sometimes out of order, but we know that university students require reliable copying services.

Most frequently asked questions

How do I add money to my printing account?

Online using a credit card: 

1. Enter your SFU Computing ID and password and press the 'Log in' button.
2. Click on the 'Add printing credit' link located on the left navigation bar. You will be taken to the Moneris Credit Card Gateway. This will add money to the Cash balance of your printing account from your credit card.

Papercut machine using cash:

• The machine takes $1 and $2 coins and $5, $10 and $20 bills, and does not give change.
• At Bennett Library (Burnaby) the Papercut machine is located across from the Tech Help desk on the 3rd floor.
• At Fraser Library (Surrey), the Papercut machine is located in the mezzanine, near the Firemen's lab (Room 2300) and the security desk.

Note: The maximum amount on an account is $100. Money added to a printing account cannot be withdrawn afterwards, and there are no refunds. Remaining Cash balances can be transferred to another person on campus.

Do any copiers/printers/scanners accept coins (instead of Papercut)?

No.

Where can I get change?

You can ask for change at the service counter at any SFU library.

How can I get a refund?

• You can request a refund for printing jobs from SFU IT Services.
• See IT Services' Refund Policy for more details.

If you are taking courses through SFU's Centre for Distance Education you are eligible for Telebook service, which offers home delivery of library books and articles.

See Services for Distance Education Students for information on Telebook and other services available to you.

You may also use the library in person if you prefer.

Spouses or partners of faculty or staff may be eligible for a non-fee External borrower card.

See Borrowing Library materials: Spousal cards for more information.

Spouses or partners of graduate students are eligible for a non-fee External borrower card. See Borrowing Library materials: Spousal cards for more information.

For further information see SFU Library Services to Alumni.

Public libraries are a great resource for conducting genealogical research:

• Library and Archives Canada, Genealogy and Family History
• Surrey Public Library, Genealogy, an online guide
• Vancouver Public Library, Genealogy
• BC Archives (Royal BC Museum), Genealogy-General Search

There are a number of possibilities.

Online versions of many of our theses and dissertations are available from the SFU Institutional Repository. Printing is not available but you can view the item. If you are able to come to our library in Burnaby, copies of SFU theses are in our book collection. Search the library catalogue by author or title to verify that the item you want is here before you come. If you have an SFU library card, you will be able to borrow a copy. If you are not in the Lower Mainland, there are a number of other options.

Try Dissertations and Theses Abstracts and Index. All SFU dissertations (PhD) from 1989 on, and Masters theses (MA, MASc, MSc, MPM, etc) from 1998 on, are available. If you don't have access to Dissertations and Theses Abstracts and Index, you could also try Dissertations Express. If the item is available, it can be ordered.

If you are a Canadian or US Library, we will lend library copies of SFU theses and dissertations on interlibrary loan. North American libraries can request directly from us through the usual ILL channels.

If you are an international library, the Library and Archives Canada will accept ILL requests for Canadian theses and dissertations from international libraries. All SFU theses and dissertations should be available from them. If they cannot supply, they will refer the request to us.

If you are an individual, rather than a library, you should place an interlibrary loan request with your local library.

For institutions, SFU Library will produce and sell a copy of an SFU thesis unavailable by any of the above means, on request. Inquiries should be directed to the SFU Library Thesis Assistant (thesis_assistant@sfu.ca). A photocopy will be produced and mailed to you. You will be invoiced up to CDN$1 per page. The partial copyright release signed by authors does not permit us to make copies for individuals, only for educational institutions, such as other libraries.

For further suggestions, refer to the Theses guide by clicking on the "Research and writing guides" link on the library homepage. Then click on the link "Publication types" and select "Theses".