New service: We will retrieve and hold your books for you (same-branch requesting)

Some good news for a rainy, grey day:

You can now sit at home in your PJs (or in your office, I suppose, although the PJs may not be a good idea then) and arrange for books in our branches to be retrieved and put on hold for you.  Then wait for a pause in the deluge a day or two later and zip up to grab your books. (We'll hold the book for up to 7 days.)   Yes, we love you *that* much!

Details below...

Same-Branch Requesting Now at SFU Library

The Library has launched a pilot project to offer same-branch requesting. You can now request items be brought down from the stacks or shelves for convenient pick-up at the loans or checkout counter at any SFU Library location.

Library users have always been able to place requests for material which was at another campus or on loan to another user. For a number of years, students and faculty have been asking the Library to support same-branch holds as well.

In January the Library began a pilot project filling these requests. When you click the "Request Item" button in the Library's catalogue, the item is then pulled and placed on the Holds shelf near the loans counter.

Books are labeled with your name, and are available in 1-2 business days. You will receive an email alert when the book is ready for pick-up.

The Library anticipates this new service will be a great time-saver for busy students and researchers. Many public libraries already offer same-branch requesting, and users expect this service.

The Library will support this new service without additional staffing resources, and assess the pilot project at the end of the summer semester to decide if it can continue.

Questions and feedback about the new service should be directed to Scott Mackenzie, Head of Access Services at SFU Library: smackena@sfu.ca