Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Fruit flies and 4th floor outlets

Published by Dipa Barua

Q. I would like to sincerely ask that you consider rectifying the problem of fruit flies on the 6th floor study carrels. As you may know, fruit flies are harmful to us because they land on everything including toilet, trash can, etc., and therefore may transfer diseases by landing on our laptops, tumbler, etc. Landing on the opening of the coffee tumbler is the problem I have been experiencing and the problem of fruit flies has been left unresolved for far too long. Also, could you please consider putting power outlets on the 4th floor study carrels?

Library lounge chairs

Published by Dipa Barua

Q. Some lounge chairs on the 4th and 5th floors would be very much appreciated. They'll be very conducive in enhancing studying. 

A. Thank you for your suggestion on lounge chairs for floors 4 and 5, we'll definitely keep it in mind for any future renovations on those floors.  For now, we do have lounge chairs on floors 6 (silent study), 3 (main floor) and 2.

Natalie Gick
ADL, Administrative Services

Library front desk

Published by Dipa Barua

Q. At the front desk of the library I encountered an unfriendly librarian with an awful attitude. I asked to renew a laptop I was using, but she insisted that I turn it off and return it first, instead of simply scanning the code. Another staff member helping me was super nice and kind, but this librarian was impatient and not very helpful.

My Loans history

Published by Dipa Barua

Q: How do I look up the history of loans I have checked out? I used to be able to do that but with the update I cannot find that part anymore? Thank you!

A: Unfortunately with the new library software you can only see the books you have currently checked out. You cannot keep a record of your borrowing history as was the case with the older library system.

Scott Mackenzie
Head, Access Services