Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Looking up a Reserves article for a course

Published by Dipa Barua

Q. Hi, I am taking Educ 427. There is an article on reserve in Burnaby. Can I get the title and author on line from the library website under the course? Thanks,

A. Yes you can by checking the library reserves module.

You can find the link to Reserves on the library home page - the third link down on the far right column. Once you click on this select thlink Reserves by course number on the page that displays.

Type in educ to bring up all the education courses

Can library books be transferred between branches?

Published by Dipa Barua

Q. I live in Langley and have an alumni ID card. Is it possible to withdraw a book from the main campus through the library at the King George campus? There is only one copy of the book.

A. Yes, you may indeed request books to be transferred from Belzberg (Vancouver) & Bennett (Burnaby) to the Fraser Library in Surrey and vice versa.

Best regards,
Baharak Yousefi
Head, Fraser Library

Subscription to the Hill Times

Published by Dipa Barua

Q. What have you decided to do regarding a subscription to the Hill Times?

Thanks,

A. Thank you for your question and your interest in Hill Times.

Suggestion for New Title Purchase: Philosophy of Religion: A Reader and Guide

Published by Dipa Barua

Author: William Lane Craig, ed.
Title: Philosophy of Religion: A Reader and Guide
Publisher & where & when published: Rutgers University Press (March 1, 2002)
Where you saw this item mentioned: Amazon.com
Your affiliation: SFU Graduate Student

A. Thank you for your suggestion. I ordered a copy today and you will receive an email from the Library when it is available.

Mike McIntosh
Library Liaison for Philosophy

Applying for an external borrower's library card

Published by Dipa Barua

Q. Hello there, I'm a full-time worker at Port Coquitlam, and I'd like to apply for a book renting card at SFU library, can you please tell me can I appy it at SFU, if yes, how can I make an application? And another question is that as a purchaser I'd like to borrow some books in purchasing, production & inventory control, or supply chain management, do you have such books in your library? Please advise me.
Regards,

A. Hi

Looking for a thesis

Published by Dipa Barua

Q. i am looking for a copy of a thesis by Laura Elaine Scott 1983 about New Westminster and the British mind set. Do you have a copy?

A. Hello - Yes we do have a copy of Ms Scott's 1983 thesis:
The imposition of British culture as portrayed in the New Westminster capital plan of 1859 to 1862

In the W.A.C. Bennett Library (Burnaby campus) we have a paper copy and a microfiche copy. The call number for the paper copy is:
NA 9130 N48 S36 c.2

Computer keyboards at Belzberg Library

Published by Dipa Barua

Q. Hi

Please consider changing the keyboards many of the computers at the Belzberg library. The letters have faded and the keyboards themselves are quite dirty. For non-touch typists, it is helpful to be able to see the letters on the keys. Thanks.

A. Hello,

Thanks very much for the suggestion. The keyboards will be replaced within the next month. I appreciate your bringing this issue to our attention.

Best regards,
Karen Marotz
Head, Belzberg Library

Sorting checked out books in ascending order by due date

Published by Dipa Barua

Q. Hi,

A suggestion to have the the list of books checked out as displayed in My Library (i.e. My Library Record webpage) to be sorted ascending by due date. From a technical standpoint, I imagine it would be trivial to implement. Thanks.

A. Hello - By default, the system sorts the books checked out by check-out date. If you wish to re-sort the list by due date, please click on the icon at top-right, labelled as "Sort by Due Date".

This icon toggles between the options to sort by check-out vs. due date, in case you'd like to return to the default sort.

Can non-SFU patrons borrow books from SFU Library?

Published by Dipa Barua

Q. I am not an SFU student, however, I'm interested in renting some books. Is this service only for SFU Students? If not, how can I go about getting a number?

A. Hello - Many thanks for contacting the SFU Library and for your interest in our collections at the Fraser Library. If you are not a SFU student, faculty, staff, or alumna, you can purchase an external borrower card from us. For rates and other information about the external borrower card, please see the link below.

http://www.lib.sfu.ca/faqs/can-i-get-a-card-if-i-am-not-a-student-faculty-or-staff-at-sfu

Missing book

Published by Dipa Barua

Q. Hello,
The book "Research Methods for Criminal Justice and Criminology" is on reserve at the Burnaby campus. There are supposed to be two copies of this book; however, one of the copies has not been returned since December. Is there anyway for the library to purchase another copy of the book? Thank you,

A. Hi, We will see if we can buy another copy.

Scott
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Scott Mackenzie
Head, Access Services