Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

How to use the new online Library Catalogue

Published by Dipa Barua

Q. The SFU online library catalogue is the most user-unfriendly I have ever come across in fifty years of using university libraries. Can you please restore the old, simple catalogue in which one could enter an author's name and then find which of the author's books are to be found in the library, and where? Even a librarian at the Belzberg library has not been able to show me how to do this.

Wifi Coverage in the WAC Bennett Library

Published by Dipa Barua

Q. I was at the Bennett Library today, and unfortunately, the wifi signal was very poor on the 3rd floor and I was unable to connect. I spoke to a staff and learned that some areas of the library do not have
usuable wifi signal. I think this is crucial information that is not readily available to the visitors. It would be great if the library can create a map of wifi signal strength, clearly marking the dead zones.

Limiting Catalogue Searches to Books Only

Published by Dipa Barua

Q. The new interface is much harder to use than the old. There should be an easy way to limit searches to books only.  If I want to get articles, I will use Google or Web of Science.
 

When a Book is Available

Published by Dipa Barua

Q. I'm using the library for the first time. If the catalogue lsiting says "Item in place (0 requests)" does that mean it is available for me to pick it up from the library?

A. Yes that means it is on the shelf.

Scott Mackenzie
Library Loans