Q: Why does my requested books arrive, but I don't receive any email from the library to tell me to pick it up.

A: Hello. I see that we have been investigating this situation. It looks as though we already have your correct email address in your library record. Have you checked to see if the library emails are going to a spam or junk mail folder?
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Chuk Goodin (cgoodin@sfu.ca)
Library Loans Supervisor