Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Library Scanners on the Network?

Published by Dipa Barua

Q: Will the SFU main floor library scanners (larger ones) be hooked up to a network soon, or at the very least, have a scan-to-USB function enabled?
Which library?  Bennett (SFU Burnaby Mountain)

Difficulties with Windows 8

Published by Dipa Barua

Q: Windows 8 and Office 2013 is really too hard to use. I tried it in AQ lab and it's even hard to print my lecture notes.
Which library?  Bennett (SFU Burnaby Mountain)

A: I'm sorry to hear you are having difficulties with Windows 8 and Office 2013.

As with most new versions of software, there is a learning curve one must go through before becoming proficient with a particular software program or operating system. In the interim, you may want to seek out one of the lab workstations that still have Windows 7.

Bennett Computer lib3000-ic60 is slow

Published by Dipa Barua

Computer lib3000-ic60 is painfully slow. It would be much appreciated if it can get fixed!  Which library?  Bennett (SFU Burnaby Mountain)

A: We tested this PC, and compared his performance with the PC nearby and it was identical. You may have experienced an intermittent problem, please try this PC again and see if you experience the same problems.

Without more detailed information, I am unable to help you.

For instance, when did this occur? What software are you running? Were you visiting a particular website?