I am writing this to heartily appreciate the services provided to me by the staff at the Inter Library Loans Division of the Bennett Library. Although I retired almost twelve years ago, I have continued to be active in research and have been consistently publishing. I often need sources beyond our library collection; sometimes the latest editions of the books we have, other times old books and journal articles in Sanskrit. UBC often has materials I need, but our staff at ILL Services have got me books from across the country, and even US or Europe.

Q. I am really happy to have the library services at SFU, but I feel that one area that could desperately be improved is getting better access to media technologies for students. For myself, I'm an Educational Technology and Learning Design MA student. Being an education student, I only have the same access as other Ed Department students which means the cam corders available to me are quite archaic, with very poor sound quality and which require DVDs and tapes to record.