Piping Up: Library feedback

piping up library feedback blog

Your feedback and our replies.

Wifi Coverage in the WAC Bennett Library

Published by Dipa Barua

Q. I was at the Bennett Library today, and unfortunately, the wifi signal was very poor on the 3rd floor and I was unable to connect. I spoke to a staff and learned that some areas of the library do not have
usuable wifi signal. I think this is crucial information that is not readily available to the visitors. It would be great if the library can create a map of wifi signal strength, clearly marking the dead zones.

Opening Windows on Upper Floors of Bennett

Published by Dipa Barua

Q. Why does the Library limit the window openings on the upper floors? It is really hot up here! Maybe some more fans would be nice. Can we open the windows more?

A.  In regards to the widows not fully opening on the 6th floor, students were climbing out on the ledge, so we had to restrict the window opening for safety reasons. We will add additional fans to hopefully alleviate some of the heat discomfort.


Best regards,


Manager, Building & Equipment Services

Bennett Library Heating on 3rd Floor

Published by Dipa Barua

Q:  I have been noticing from the end of the last semester that, students sitting on the 3rd floor, near library main entrance doors, feel cold air coming through the main entrance doors of Bennett Library. My fellow colleagues and I are experiencing the same problem this semester too.

I wanted to bring it to your attention because this issue has not been fixed from a long time.


Bennett Library Temperature Inside

Published by Dipa Barua

Q: I have a bit of odd question to ask. Would it be possible to know the indoor temperature setting of Bennett library? The reason I ask is that I feel like I am more productive when I study here and a lot of this has to do with the indoor temperature (during winter) setting, which is ideal for me. I would like to apply it to my house. I would appreciate your reply.


A: As challenging as it can be at times, the temperature is typically between 21-22c during the winter months.


Best regards,

Garth Lauer

Construction in and Around Library During Exam Time

Published by Dipa Barua

Q: Please halt all construction of the library and immediate areas being heard in the library unless it is crucial to students' safety during exam period in the day time. The library is now 24 hours so they can do their ridiculously loud and jarring work at night when the majority of students are not studying. I am not paying thousands of dollars a semester to have my studying immensely disrupted, constantly, while I am studying for my exams in our university's library. Fix this immediately, it happens every semester and this is just unacceptable.