piping up library feedback blog

Your feedback and our replies.

Online Access

Published by Dipa Barua

Q: I'm trying to get articles though SFU Library's online services. Most of them I am accessing just fine, but for two I get as far as the following pages, and then they say I don't have access to the PDFs :-(
http://jcc.sagepub.com/content/45/4/534.full.pdf+html or http://jcc.sagepub.com/content/45/4/534
I tried Ask a Librarian, and they said that they had no problems, so to contact you. Please help!

A: Thank you for the email. I also have no problems getting the PDF format of articles. Would you please try to clear cache and cookies of the browser and try again?
Elaine Shu, Serials Specialist, Simon Fraser University Library (www.lib.sfu.ca)

Blog Categories