Library Database login issuePublished by Dipa Barua
Q: Hello, in the library database (The Web of Science), I've tried to log into that site for several days now but i can't seem to get in. I used to use it alot getting my articles from there but recently it gives me a blank page.
A: Are you using a link provided by the library website at: http://cufts2.lib.sfu.ca/CRDB4/BVAS/resource/5662
The first thing, I would suggest is that you clear your browser's cache, cookies and history. http://www.wikihow.com/Clear-Your-Browser's-Cache
If that doesn't solve the problem, please contact us again and let us know which browser you were using and whether you were accessing from on campus (at Burnaby, Vancouver or Surrey) or off-campus at the time.
You might also consider trying to use an alternate browser - eg, if you were using Internet Explorer - try Firefox or Chrome instead.
Please contact us again if you continue to experience problems with accessing the Web of Science database.