- place requests (holds) for print materials from the W.A.C. Bennett Library for contactless hold pick-up
- request book chapters for scanning and digital delivery (current SFU faculty, students, and staff only).
For more details, see Borrowing and digital delivery below.
We will add the latest updates here as details become available. If you have questions about Library services that are not answered here, please contact us at firstname.lastname@example.org.
Borrowing and digital delivery
Placing requests (holds) for contactless pickup
SFU faculty, students, staff, alumni, and external borrowers can place requests for print books from the Bennett Library, for later pick-up at the Bennett Library (SFU Burnaby).
To request a book:
- Place a request in the Library Catalogue
- Wait for an email notification telling you your request (hold) is ready
- Come to the Bennett Library on the Burnaby campus for contactless pickup.
Pick up times
Check back for future dates and times.
All items checked out during this period will have a due date of September 16, 2020.
This due date may be extended if necessary.
Who is eligible for this service
SFU faculty, staff, students, alumni, and external borrowers may place holds for contactless pickup.
What you can borrow
You can borrow print books in the Bennett Library collection.
Not available: Laptops, equipment, media (DVDs, CDs, etc.), course reserve readings.
We are not yet able to offer items from the Fraser Library (SFU Surrey) or Belzberg Library (SFU Vancouver).
Questions and help
If you need help placing a hold or have questions about our contactless hold service, please contact: email@example.com
SFU faculty, students, and staff can request chapters from print books at all Library locations to be scanned for digital delivery. Articles from print journals are not currently available for this service.
- From the Library Catalogue use the scan pages option to request your chapter or section.
- We will email your book chapter to you within 7 days.
Requests must abide by the limitations on copying set out under SFU's Fair Dealing guidelines.
All recalls are temporarily suspended.
If you have an existing hold, we will:
- process it when our contactless hold pick-up service begins
- send you a notification when it is ready to pick up.
If you no longer need a hold, you can cancel it through your My Library account.
If you have Library materials, including equipment or ILL items, please continue to keep them until we reopen. If you need to return something sooner, please contact us at firstname.lastname@example.org to make arrangements.
The library will continue to waive late fees from March 13 until the situation changes.
Equipment lending at all SFU Library locations is suspended until the Library re-opens.
Library collections and resources
You can access thousands of online journals, ebooks and databases via the SFU Library Catalogue. To find them, filter your search results to "Full text online," or use the online resources only option.
Or, if you find your articles using websites like Google Scholar, PubMed, or directly through publishers' sites, see Accessing online resources from off campus. This will help you set up tools like the Library's Off Campus Bookmarklet and browser extensions to make it easier and faster to view licensed resources from most web browsers -- and without coming in through the Library's website.
Some publishers are temporarily providing free access to their collections.
Our librarians have created a list of key Resources with temporary access during COVID-19, including databases, articles, reference works, ebooks, etc. that are available to the SFU community.
For more, see the ICOLC's (International Coalition of Library Consortia) comprehensive list of providers offering Complimentary Expanded Access, which is updated frequently, and includes journals, books, newspaper articles, distance learning materials, and more. (Please note: As this is an international list, some named resources may not be available to SFU researchers.)
Library facilities and labs
While Library buildings are closed, SFU students, faculty, and staff can now virtually access W.A.C. Bennett Library lab computers and their software through Remote Desktop software.
For step-by-step instructions, see Access Library lab computers and software from off campus.
For help from one of our research experts, start with our Ask a Librarian services, including email, chat, and contact info for our subject specialist liaison librarians.
Workshops, instruction, consultations
See our current Library instruction, workshop, and consultation listings for remote and online offerings:
- All workshops -- for the Library, Student Learning Commons, and Research Commons
- Student Learning Commons services continue online -- workshop and consultation information for undergraduates (Learning, Writing, and English as an Additional Language)
- Online services available through the Research Commons -- workshop information for graduate students & postdoctoral fellows.
We will continue to provide e-Reserves for Summer and Fall 2020 courses. To submit Reserve requests, please see the instructions at Course Reserves.
Where possible, staff will fulfill Reserve requests through the Library's digital collections or through scanning from the Library's physical collection.
For more information and support for instructors, see Reserves information for instructors during COVID-19.
Questions? Library staff are available to help, including with finding alternatives to print Reserve materials: email email@example.com.
Where possible, we will find digital versions of the items you are looking for.
While the SFU Library and most other libraries remain closed, we cannot accept new requests for ILL of physical items from other libraries.
Please check back for updates.
If you currently have physical ILL materials, please keep them until full Library service resumes.
More Library help / Contact us
Questions? Ask a Librarian by chat or email.