Management Information Systems Information Resources: Background Information

Dictionaries and terminology

• Blackwell encyclopedic dictionary of management information systems.
• The call center dictionary: the complete guide to call center and customer support technology solutions.
• A dictionary of computing. 6th ed. Revised in 2008. Over 65,000 entries.
• Dictionary of e-business (second edition): a definitive guide to technology and business terms.
  • Also in print HF 5548.32 B67 2003
• Dictionary of information science and technology.
  • Also in print, 2 vols. T 58.5 D499 2007
• A dictionary of the internet.
• E-Commerce Guide's Webopedia definition and links.

Encyclopedias

• Encyclopedia of e-commerce, e-government, and mobile commerce.
• Encyclopedia of human resources information systems: challennges in e-HRM.
• Encyclopedia of portal technologies and applications.
  • Also in print, 2 vols. ZA 4201 E53 2007
• Gale encyclopedia of e-commerce.