Q: I have a problem for half a year. Previously, I can directly search the title of a article and download it. However, half a year ago, I cannot do in this way any more. I have to type in www.lib.sfu.ca, log in my computing ID and then download. This is very inconvenient for not only me but also all my friends who wanna read publications. Could you please fix it?
A: Are you using the SFU Wireless service in order to connect to the internet while on campus to access library subscriptions? If so, on January 6, 2015 - SFU's Network Services implemented a significant change to the wireless access which forced the library to make all SFU wireless connections resemble off-campus access. Unfortunately that does mean you need to authenticate as an SFU Authorized User in order to access any SFU Library electronic subscriptions when you're using the SFU wireless. This announcement from January provides the full details for the change. http://www.lib.sfu.ca/node/12995
To simplify your access to the library's electronic subscriptions, I'd suggest adding the SFU Off-campus access bookmarklet to your browser's toolbar. http://www.lib.sfu.ca/my-library/services-for-you/off-campus-access-bookmarklet You can continue to search as you normally would - but when the publisher seems to ask you for a login or to pay for an article, you can click on the off-campus bookmarklet to get prompted for the SFU login. If the library has a valid subscription, you will gain access immediately without having to reproduce your search or start from the beginning. Alternatively, you can also type in your search or article title into the main LIBRARY SEARCH box (just above the News & Events) which should have pretty much the same result - a prompt to login will already be embedded on any links you try after you click on "search". http://www.lib.sfu.ca/
Our apologies for the inconvenience that this is causing when using the SFU wireless. The Library will continue to work with SFU's Network Services to determine if there are ways to avoid this additional login to the library's electronic resources during your wireless session.
Please feel free to contact us again if you have further questions or comments.
Electronic Resources Librarian, SFU.