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Support: reSearcher

There is no fee involved with the installation and use of any open source software at your site. You may use it under the terms of the GNU General Public License (GPL) under which all of the open source software available from the SFU Library has been released.

At this time, however, there is no technical support available for the software. Any problems you may discover are limited to the following correction process:

  1. Bug reports are submitted to: researcher-contact@sfu.ca
  2. Bug fixes are scheduled for work from the bug reports
  3. Priority is based on severity and available resources
  4. There is no guarantee that a bug will be fixed in a timely manner or at all

Our open source software is provided “as is,” no warranties are expressed or implied and there are no guarantees, of any kind, regarding the uses or usefulness of this software.